2012منتدى Follow Focus
Customer service delays and reliability issues with Loonworks M1 follow focus motors
مضى على هذا 14 سنة. قد تكون المعدات والأسعار قد تغيّرت منذ ذلك الحين.
موضع خلافاختلف المشاركون ولم يصلوا إلى خلاصة. اقرأ النتائج على أنها مواقف، لا إجابة.
ما توصّل إليه النقاش
- Multiple users reported extended delays in receiving repaired or serviced M1 motors from Loonworks, with wait times ranging from several months to over three years.
- Some users experienced successful and fast repairs with good communication from Loonworks, while others faced prolonged delays and unresponsiveness.
- Potentiometer failures appear to be a recurring issue in Loonworks motors according to multiple reports.
- Heden analog motors, particularly the M28vp model, were recommended as alternatives but production of that model has ceased.
- Preston and similar established manufacturers were noted as having better reputations for customer support despite higher prices.
- Legal action was reportedly necessary in at least one case to compel Loonworks to provide a working motor or refund.
يعتمد على
- The thread spans from 2012 and may not reflect current Loonworks operations or practices.
- Potentiometer replacement availability as a standalone part was mentioned as a rumor rather than confirmed.
- No Loonworks representative directly addressed the complaints in this discussion.
القطع
المعدات أو القطع نفسها
- 2026اسحب التركيز و اقسم نفسك أثناء العمل خاصة على العروض الحيةOperator practice
- 2026Swapping an ARRI ALEXA 35 between tripod/studio and Steadicam® mounting: baseplate choice and fastest work flow.FacebookSteadicam operators group
- 2025LC-1 (Lens Control-1) follow focus system: wired structure, motors, and early operational experience (1990s).FacebookThe Steadicam Group
- 2024تعديلات على جهاز الكشافة رقم Steadicam لتوسيع نطاق توزيع الطاقة وربطهاGeneral Discussion