Hello, Trinity and Artemis operators. If any of you are planning to visit the IBC in Amsterdam, I’d like to invite you to a get-together. Every Saturday and Sunday from 4.00 pm in Hall 12 – Stand 12.D23 – right by the entrance, you will find us easily. The Tyler, Alex, Rainer and I are really looking forward to seeing you. Cheers, Curt
The Artemis line under ARRI, after the takeover of Sachtler in April 2016 and a complete redesign of all components to ARRI tolerances.
Combien vaut le mien ?
Dear CSS Forum community, dear customers and partners,Happy New Year! Thank you for your comments and feedback. We understand that recent discussions may have caused concern, and we appreciate your continued trust in ARRI and our CSS products.Our statement made before the holidays remains unchanged. At ARRI, our top priority is ensuring continuity throughout this transition phase for our customers and partners—a commitment that naturally extends to our CSS product line. We also want to clarify that the claim that ARRI’s “entire CSS team was dismissed” is incorrect. While ARRI has made some organizational adjustments, our confidence in CSS and our obligations toward customers and partners remain in place:Service and support for CSS products continue without interruption, including warranty, maintenance, and previously announced updates.FoMa will also continue to provide service for TRINITY and TRINITY 2 systems, ensuring expert support for our customers.CSS systems such as TRINITY and ARTEMIS remain reliable solutions for the industry, and we are committed to supporting them.The latest TRINITY SUP 4.0 will be released in the next few weeks, underscoring our ongoing commitment to product development.We will keep you informed about relevant developments. Thank you for your patience and trust.Best regards,David Bermbach
Based on currently available information, over the past weeks ARRI has undergone internal restructuring, including the dismissal of the entire CSS team (except the service in Munich). At the same time, the existing contractual relationship between ARRI and FoMa Systems is scheduled to end on 31 December 2025.While external communication may suggest continuity, the reality for many Trinity and Artemis users is that the future support structure, development roadmap, and long-term ecosystem are currently unclear.As operators, we now have to reassess expectations and plan ahead, especially where investments go beyond the base systems.For colleagues who made additional investments, such as the Trinity Pan Module, the situation is more critical. Given that the required software has been recalled and no supporting software has been released since, affected users should seriously consider reviewing their legal and warranty options individually.The following post is intended to provide factual information and possible options, not legal advice and not a statement against any manufacturer.Legal context – updated information based on the software timeline (EU & US)The following information is provided for general orientation only.It does not constitute legal advice and does not replace consultation with a qualified lawyer.Each case depends on individual circumstances, contracts, and applicable local law.⸻Why the timeline matters legallyBased on the currently known timeline:• SUP 3.0 was released in September 2024• Issues affecting the Trinity 2 were reported shortly after release• ARRI and FO MA were aware of these issues over an extended period• Multiple bug-fix attempts were made over several months• In July 2025, ARRI officially recalled the software• Since that recall, no official firmware exists that supports the Pan ModuleThis sequence is relevant because it indicates that:• the issue is not temporary or incidental• extended attempts at correction did not result in a functional solution• there is currently no defined timeframe for restoring functionalityIn many legal systems, this may be interpreted as a failure of remedial action.⸻Core legal principle (general)Where hardware requires specific software to perform its intended and advertised function, hardware and software are generally treated as a single functional product.If required software is:• withdrawn or recalled,• unavailable for an extended period,• and not replaced by an official alternative,the product may be considered non-conforming or defective, even if the hardware itself remains physically intact.⸻Possible legal options (overview)Depending on jurisdiction and individual contracts, affected users may wish to review the following options:1. Request for functional completion (repair / cure)Users may request:• officially released, working software restoring the intended functionality, or• an equivalent technical solution.Where repeated attempts have failed and no release timeline exists, continued waiting may no longer be considered reasonable.⸻2. ReplacementIf functional completion is not feasible, users may evaluate whether:• a replacement solution offering the promised functionality is available or required.⸻3. Refund or contract rescissionWhere neither repair nor replacement is provided within a reasonable timeframe, users may be entitled to:• a full refund, or• cancellation of the purchase contract with return of the product.This option becomes particularly relevant when a product has remained unusable for its intended purpose over an extended period.⸻4. Price reduction (partial refund)If users decide to retain the hardware despite missing functionality, they may consider:• a partial refund reflecting the reduced or absent usability.⸻5. Warranty and statutory rightsMost buyers are protected by:• statutory warranty rights,• and, where applicable, manufacturer warranties.These rights typically apply independently of future development plans or roadmap statements.⸻United States – additional noteFor US-based users, warranty law may provide broader enforcement mechanisms, particularly where:• a product’s core functionality has never been delivered in usable form, or• software withdrawal effectively prevents the product from being used as intended.In such cases, coordinated warranty claims may be considered.This does not imply litigation is required, but professional legal advice may help clarify available options.⸻Why reviewing options now is reasonableGiven:• long-standing awareness of the issue,• repeated unsuccessful remediation attempts,• the official software recall,• and the absence of a supported firmware since,operators who made additional investments, such as the Trinity Pan Module, may reasonably reassess whether continued waiting is appropriate or whether warranty and contractual options should be reviewed.⸻Role of the CSS-ForumThe CSS-Forum:• provides a neutral platform for factual information,• enables voluntary, private exchange between affected users,• but does not provide legal advice or represent users toward manufacturers.Each user decides independently how to proceed.
a new year same story. software delayed; my head, RCP console and Pan Axis still sitting in Germany awaiting update that is now delayed again. couldn\'t be more surprised at the fact after purchasing the the full ecosystem back in JULY 2024 still waiting to see the full capabilities of the system. the level of investment I put in the system and the companies that support it for me has been financially taxing and career altering to say the least.ARRI should keep my aforementioned components and give me back the money for everything but the ARTEMIS 2 which I fly currently on my project. It really is that simple. Especially at this point knowing ARRI is a shell of itself and FoMa has no real obligation to support me. I have been communicating with Rainer and he insures me that I will have support throughout this process moving forward. They did offer a trip to Germany to go through the menus to learn the system better as if that was the issue. Never mind the firmwares not matching up with my ecosystem since day one. Soldering missteps. Expert training from Tyler that spent 6k on. Multiple conversations saying just do a firmware upgrade from the powers that be from ARRI and FoMa. Which in the end would not have done anything because we are still waiting on the official one that addresses all the issues. this all wrapped up in ARRI\'s unprecedented understanding and customer service; without a doubt, a giant pill that i\'m still trying to swallow without any water.My last conversation I had with Rainer was overheard by my daughter of 24. she said to me in the kitchen afterwards: \"so are they just stealing your money?\" She just overheard one 30 minute conversation about my system and came to that conclusion. The next statement was the one that hit home the most. my wife said \" you do realize if you hadn\'t have bought that thing our house would be paid off.\" that was my favorite.Merry Christmas ARRI.
My Artemis Gen 1 uses XLR 24V power Cable to Venice2.why can't turn on ?Is the battery's amperage insufficient? Or is the original 12/24V design underpowered? (I've measured the 24v power cable, and it's normal .)
Where to begin. I\'ll start with my 1 year old trinity 2 and pan axis module and operating console sitting in the Cologne Bonn Airport currently as I write this based on my Air Tag. This includes my Artemis 2. The whole system was purchased in July of 2024 by me and only me from ARRI directly through Tyler Rocheleau. I had him come to my home town to train me on the system in August 2024 for 6k. I am a steadicam and operator veteran of 17 years. Why is my system at the airport you may ask? It doesn\'t work. Never has since the date of possession. Here is $152,000.00 year long story.Tyler shows up in Wilmington NC my home town as I am prepping for a series on NETFLIX as A cam/steadi op. My pan axis module is not available so Tyler brings his head and pan axis module. While going through the training the system behaved inconsistently. There were a number of times that Tyler wrote some things a down that puzzled him. I forged through even though I was very concerned at the readiness of the system. My pan axis was not delivered until October. We were 2 months into the shoot and our lead DP chose our B cam operator\'s RONIN as a stabilized head for us. I let it go because I had no choice. When I was able to build my intact system to showcase to our DP to make a change it did not work. The pan axis was shipped directly from Germany to me without going through QC in NY. It had miss matching firmware. So you can imagine how embarrassing it was to come of set between setups to show the DP and nothing happened. I shelve the system until January. No time to trouble shoot. The show is a bear. Finish job with RONIN no rental.January I do a deep dive into the system at home as production stops everywhere. I really get a feel for the RCP and building different user groups and generally getting acquainted with the system and getting the head to respond well to my inputs on the wheels. Throughout this time I really see how clunky the RCP touch screen interface is. Problems processing my commands. Taking the adjusted values in motor power etc. and PID values. A bit of a mind of its own. This is when I am hearing from ARRI the beginnings of do a firmware update. I decide to invest more money in my training and I fly to Burbank and train an additional 2 days with Tyler and 2 other trinity ops at ARRI Burbank. Nice building by the way they have spent our money well FYI. Neither of the operators training me had this version of the trinity or pan axis module. This is where I really started to feel like a guinea pig. Concerning. In those 2 days we discovered there was no 12v service coming out of pan axis module and no video signal. Two critical things. I had a DP come from her home to Burbank to show the pan axis module capabilities but when she arrived I could show no image due to those two flaws. 2nd failure. Just overall lack of support there at Burbank was astonishing. Tyler excluded. But the building looked nice.Returned home not really developing a comfort level with the system but more so growing concerns of my investment. For me I bought the TRINITY 2 system more for the pan axis and future proofing my operating career. Many people state side have been getting jobs or not getting jobs because they do or do not have the system. It was time for me to remain relevant. In doing so if I can have a compact 3 axis stabilized head for more money invested why not?! In my position as the lead operator it was time to boot the RONIN to the side finally. HATE IT. The sky is the limit with this thing. I have a steadicam, TRINITY, gimbal and head all in one.Continue testing and learning the system in the spring. I get an opportunity to utilize the TRINITY on set in 3 modes. TRINITY, gimbal and 3 axis stabilized head. It performs fine in those 3 instances although still not getting video signal out of pan axis or 12v service. I created a work around that. It was a 2 day free shoot for a colleague of mine pushing his directing career. The system really didn\'t get a full fleshing out for me in those 2 days but I saw some positive things happening. At that point I contacted Tyler about getting the pan axis in to be looked at the issues I was having and the RCP and just an overall go through from top to bottom as the system continued to work but not streamlined enough to be an affective tool on set. Tyler informs me he is leaving ARRI. Crickets in Burbank.This is June and I am hearing of a pilot coming to town. DP Oliver Bokelberg ASC hires me for the pilot as A cam/steadi op. He wants to audition the system. I show him the TRINITY at the hair makeup wardrobe test. In that mode it is fine. At lunch I take my time and convert it to remote head mode underslung. When I power it up it spins wildly and nearly takes off my finger and injures my 2nd assistant\'s hand. Needless to say for the pilot Oliver went with my B cam ops 8 year old RONIN that over the course of its life time has only had 2 firm ware updates. Let that sink in, two. I have lost another rental. I contact ARRI (GLENN KENNEL) and he declines any type of creative buy back solution and instructs me to ship everything to ARRI NY where it will be fixed by David Fuentes. I knew in other conversations that I have had with David that my system needed to go to Germany. Glenn fought me on it. I lost. Fought me on shipping costs as well. Great customer support ARRI. I finally win that battle and he agreed to pick up shipping costs to NY. My system spent part of August and all of september in NY where David was able to replicate issues. David gets laid off Alex Voigt gets involved from FOMA and currently my gear is sitting in the airport in Germany. In that time I have secured a feature with my back up PRO sled until Thanksgiving. The DP inquired about my TRINITY 2 system and I said sadly has been down since July. Currently overseas. Oliver comes back to town. My pilot is picked up and it starts the week after thanksgiving and runs into April 2026. He wants to use my system. He asked if it had been fixed. I said no. He was truly floored. So once again I can\'t get any return on it as it sits currently in the airport in Germany unguarded I\'m sure. 5 black cases. I was supposed to receive tracking numbers more than a week ago from ARRI They never arrived.I told Alex through zoom a couple weeks ago when they get done going through everything I want Tyler on set with me for at least 3 days standing behind the product he and ARRI sold me.I could write more. So much more. Please reach out. We need a group call with all of us affected by this so that we can salvage our careers.Sad. Truly have zero faith in the system. Still owe $103,000.00 on a paper weight. WOW. And for good measure I get to use my B ops RONIN on a 5 month series starting 4 days before thanksgiving and running into APRIL 2026. Thanks ARRI. Thanks FoMa. I can\'t even sell my system in good conscience in the market. I wouldn\'t wish this on my most fiercest competitor.I NEED ARRI TO RESPOND TO ME. I NEED FOMA TO RESPOND TO ME.I HAVE LOST 4 OPPORTUNIES TO REGAIN MY LOSS.
Hi everybody.I have a trinity 1. I have gotten a few requests for very low mode shots where a low mode Steadicam solution would get me closer to the ground than the Trinity ring. I realize there is a certain tool for every job and sometimes a steadicam is better. However, I started on a Trinity and my current setup is serving me well. So the question is: Can one only use the Artemis top stage in unison with the Trinity bottom stage? Still having monitor on the handle and the rest of the rig in Trinity style? That way I can get those low shots when needed without going fully to Artemis.If you have done this a pciture of it would be nice.Regards Óli
Hi all, looking to buy volt2 to upgrade my Arri artemis sled, or should I wait for volt3 solution? 😊
I am offering my Artemis 2 for sale.The equipment is in excellent condition, used for only one year on a few projects.It comes with a dedicated carrying case and includes the following items:Artemis 2, 1.8in Shorty Post, Basic SetV-Mount for BMS-1 / BMS-2 Set7in SmallHD 703 Monitor SetStabilizer Adapter Mount SAM-2 Set for ALEXA MiniStabilizer Adapter Mount SAM-6Counterweight Ring, Donut, 800 gr for Artemis, TRINITYArtemis Post Extension, Ø1.8in, 3B, 16pin, length 8.5inCam Power Gen. 2, 4 pin XLR, 12VDovetail K2.0039861 Utility Base DUB-1Long Stabilizer Mount 15mm Mini/Mini LF💼 Comes with a special carrying case.💰 Price is negotiable.📩 Serious inquiries only.+966539066617Saudi Arabia
Dear ARTEMIS and TRINITY operators, unfortunately Arri will not have a stand at IBC this year. But that's not so bad either. Our dear friend Andrea from Smart Systems has given TRINITY a home on his stand. Leon, Fares and myself are looking forward to seeing you. We wish you a good trip to Amsterdam and an exciting stay. See you soon. Kind regards Curt
Just appreciating how sexy the artemis 2 (dual tst-2) is.
Artemis post extension. I am looking for a second hand post extension for my Trinity 1. Need it urgently for a job on the 20th. Willing to rent or buy. Preferrably in Europe. I’m located in Oslo, Norway.
Planning to change my monitor to the SM7 and wondering if the SM7 yoke on the website, K2.0051225, is compatible with my existing Artemis bracket, as it says it only works with brackets after 2022. Currently I have a bracket / yoke for SmallHD 703 (K2.0042710), but I’m not sure what year it is from. Can @curt or anyone else tell me? Thanks.
"This post was moved by an admin to the ARRI CSS group."Dear operators, Regarding the discussion about the gimbal, I would like to make the following statement:We prioritized the following aspects when developing the ARTEMIS gimbal for the ARTEMIS 2 and TRINITY2:• Ultra-low friction.• An exact and precise overlap of all axes in the absolute center of the gimbal.• A sophisticated overlapping design of moving parts is employed to achieve the highest possible level of dust and dirt protection.That being said, the gimbal can only work the way you want it to if it is serviced by authorized ARRI service technicians.The ARTEMIS gimbal does not require cleaning, as was the case with older gimbal designs from other manufacturers, as a result of its unique construction and the type of ball bearing utilized.Ultrafine sand or salt water are the only things that can stop the gimbal from moving smoothly.The bearing is unable to be restored to its original condition through cleaning in this instance.Salt water and sand irreversibly erode the running surfaces of ball bearings and the surfaces of the balls.In this case, the ball bearings must be replaced and the gimbal must be recalibrated by authorized ARRI service technicians.You should never try to open the gimbal yourself because you will permanently damage its function and, most importantly, its accuracy.In addition, the gimbal\'s smoothness may be compromised by a chemical reaction if you attempt to lubricate it yourself with any type of oil.Also, it can be made much harder and costlier for an authorized ARRI service technician to fix things later on.For any kind of gimbal modification, we advise getting in touch with an authorized ARRI service technician.Let\'s work together to solve the problem.
Regarding Artemis 2 Live.Technical questions. What´s happen with the top stage conectors such as Lemo 2p, RS 3 pin, L-bus if the system is fed with 24V battery using the Power Cable 12V/24V In - 12V/24V Out. Apparently that connectors doesnt have any voltage. So, that means that 12V line inside the sled (and their associated connectors) doesn´t have voltage? Is that correct? How can I feed S35 camera in broadcast mode (24V) and feed monitor, Volt, or video transmitter? BestNiko Lasarte
Hello to all ARTEMIS 2 operators.As you already know, there are the new ARTEMIS 2 Live rigs and the so-called conversion kits to convert existing ARTEMIS to ARTEMIS 2 Live.We have now developed a new battery mount for use in broadcasting.The new 12V B-mount battery mount allows the use of 24V B-mount batteries, which now only output 12V due to the 12V B-mount battery mount.The new 12V B-mount battery mounts are now available to order from ARRI.Order code: K2.0053830 B-Mount 12V for BMS-2
Hello all! I was comparing the friction pan of both of my Artemis gimbal with my M2-Volt Gimbal and I realized that they have a huge difference between them. Videos attached!! First question: is it okay to open the Artemis gimbal yourself to clean it and give a drop of sewing machine liquid? Do someone has any clue how to do it and tips about it? I’d be really thankful for any feedback and tutorial about it.Second Question: Can someone figure out why my Brand new Artemis Gimbal (Never, never used) has a shitty friction free pan compared to the Artemis Gimbal I use all the time? The old Artemis gimbal is Still not perfect compared to my M2 one but it’s reasonable for Trinity work. However the brand new one is so rigid that it can surely transfer any hips movement to the pan axis giving Fish tail issues. I think I need to send it back to Arri because this gimbal is really stiff!! thanks a lot!! 1- never-used Artemis Gimbal2- Often-used Artemis Gimbal3- M2 gimbal
@curt flying the Artemis 2 live together with APOLLO 🚀🚀🚀
Hello everyone, Does someone know for what is this little screw for? It’s on an Artemis top Stage.Thanks a lot!!
Recoding of the Live Q&A with Curt Schaller ARRI Artemis live & Trinity 2
🎥 Join Our First Online Q&A Sessions! 🌟👉 Register now at css-forum.eu/events We’re thrilled to announce our upcoming live Q&A events featuring top brands and their latest innovations from the stabilizer industry:📌 ARRI presenting the new Artemis 2 LIVE🗓️ Thursday, January 30th⏰ 6 PM CET / 9 AM PST📌 Flowcine showcasing the Xarm Neo and Neo Air🗓️ Thursday, February 6th⏰ 6 PM CET / 9 AM PST📌 SmartSystem introducing the Arm Xlite and their new monitors🗓️ Monday, February 10th⏰ 6 PM CET / 9 AM PST📌 Rocket Stabilizer revealing the Apollo Arm🗓️ Tuesday, February 4th⏰ 6 PM CET / 9 AM PST💻 The sessions will be held online via Zoom.👉 Register now at css-forum.eu/events to secure your spot and submit your questions in advance!Let’s explore the latest trends and products from the stabilizer industry together! 🎬#ARRILive #Artemis2 #Flowcine #NeoAir #SmartSystem #RocketStabilizer #StabilizerIndustry #QandA #FilmMaking #StabilizationSystems #CameraGear #Steadicam #Gimbal
Please, I would like your opinion on the ARRI Artemis 2 sled with Volt—if it’s worth it, if it’s smooth, and anything else you think would help me understand whether it’s worth purchasing.Thank you!
Good morning :)Today we have launched the new ARTEMIS 2 Live and some new conversion kits to make your ARTEMIS 2 a little shorter and lighter and to convert your TRINITY 2 into an ARTEMIS rig super fast.Check out the new ARTEMIS 2 Live web page and watch the Tech Talk:Have fun - see you soon :)
Work in progress for a universal 15mm rod support to accept monitor yokes from or other mounting options, i hope to make the adapter friction based to make it as simple as possible to hold monitors without spining, i am waiting to recive my bottom stage to make my trinity into artemis rig so i can test this on a job.