SteadiHub
2009General Discussion forum

RED camera video signal loss on Steadicam Ultra2 sled

17 years old. Gear and prices may have changed since.

What the thread found

  • Video signal dropout lasting several seconds occurred repeatedly during shoots with RED cameras mounted on an Ultra2 sled, then returned without permanent damage.
  • Swapping cables and batteries did not resolve the intermittent signal loss issue.
  • A clicking sound from the camera was heard during signal dropout events, occurring at regular intervals.
  • Signal dropouts happened in different shooting conditions including indoor setups with low light and exterior shots in sunlight.
  • The issue was traced to internal cabling problems within the Ultrabright monitor that could be repaired by replacement or shortening the cables.
  • Some users reported the problem resolved after powering down and rebooting the camera system.
  • A separate issue involved RED firmware build 17 causing unexpected behavior with external control signals compared to build 16.

Depends on

  • Unclear if all reported cases stemmed from the same root cause since multiple potential culprits were suggested including camera firmware, monitor hardware, and power supply issues.
  • The correlation between specific RED camera builds and the dropouts was not definitively established.
  • Only a few users reported experiencing this particular problem despite widespread use of the same equipment combination.
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