2025From SteadiHub members
ARRI Trinity/Artemis RCP firmware update failure on MacBook M1 with USB-A to USB-C cable
What the thread found
- An operator using a MacBook M1 encountered a failure to recognize both the RCP and head during an attempt to update to firmware SUP 3.0.10.
- The operator's setup used a USB-A to USB-C cable for connection.
- Another operator asked clarifying questions about the cable type (USB-A to USB-C versus USB-C to USB-C) as part of troubleshooting.
- The issue appears specific to the M1 Mac platform and this firmware version.
Depends on
- Apple Silicon (M1 MacBook)
- ARRI Trinity or Artemis system
- SUP 3.0.10 firmware
- USB-A to USB-C cable