Contacting Tiffen Steadicam support when email addresses are unresponsive

Gear

ZephyrCan I fly my Alexa or RED on a Zephyr?389

Master SeriesIs a used Master Series rig worth buying as a first big rig?191

BFDHow do I power my BFD receiver from my camera or sled?186

VoltCan I retrofit a Volt onto my existing sled or gimbal?168

ArtemisHow do I power my camera and accessories from an Artemis sled?166

MDRWhere can I mount my Preston MDR on my rig?143

ModulusIs there a Modulus option for HD wireless video?141

G-70Will my G-70 fit my vest, gimbal or sled?126

FI+ZCan I control iris and zoom wirelessly, not just focus?60

HU3Where can I get my HU3 repaired, refurbished or repainted?60

CineLiveHow do I pack and case my CineLive rig for transport?54

G-70XHow does the G-70X compare to Pro Titan, Xarm and other arms?46

Trinity 2Is Trinity 2 SUP 3.0 firmware safe to install or buggy?46

Ultra VestWhich vest should I choose for my body size, comfort and operator type?39

2008Steadi-Newbies forum

18 years old. Gear and prices may have changed since.

Email addresses listed on the Tiffen contact page may bounce messages from unknown senders due to spam filtering, making phone contact more reliable.
Tiffen Steadicam operates 24/7 phone support but does not guarantee 24/7 email response due to a small staff.
The company experienced periods of email delivery issues caused by overly aggressive junk mail filters.
Phone contact is more effective than email, particularly during production month when the company is busier.
The Steadicam factory operates roughly from 7:30 AM to 4:30 PM PST on normal business days.

This discussion is from 2008 and contact information and business practices may have changed.
The information reflects a temporary email filtering problem and may not represent ongoing issues.
The company size and staffing levels described may no longer be current.