2022Forum Support forum
HEIC image format limitations on forum and workaround options
What the thread found
- The forum's backend software does not currently support displaying HEIC images within the browser; uploaded HEIC files are only available as download links that users must open externally on their devices.
- Users can configure iPhones to capture images in JPG format instead of HEIC by navigating to Settings, selecting Camera, then Formats, and choosing Most Compatible.
- JPG and PNG formats are recommended for uploading images to the forum to ensure they display correctly across web browsers and mobile devices.
Depends on
- The timeframe for adding HEIC support to the forum software was uncertain at the time of discussion.
- iPhone market share percentage and whether other smartphone platforms shooting HEIC would influence development priorities were not definitively established.