SteadiHub
2010Forum Support forum

Mobile forum skin not functioning on BlackBerry devices

16 years old. Gear and prices may have changed since.

What the thread found

  • A BlackBerry device running OS 5.0 would not display a working mobile version of the forum, showing the full web interface instead with a non-functional mobile selection button.
  • The mobile skin relies on JavaScript to automatically switch versions after selection, which may not function properly on older BlackBerry operating systems.
  • Updating a BlackBerry from OS 5.0 to OS 6 resolved the mobile site compatibility issue.

Depends on

  • The problem was specific to BlackBerry OS 5.0 and may not apply to other devices or later operating system versions.
  • The exact cause of the incompatibility was not definitively identified, though JavaScript functionality or user agent string recognition were suspected.
  • Only one device model was tested in this thread.
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