Teradek Sidekick receiver compatibility issues with Paralinx transmitters and PSF video signals

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2016Video Assist and Video Accessories forum

The Sidekick receiver can only pair with one transmitter at a time and lacks the ability to store channel configurations in memory for quick recall between different kits.
Firmware updates are required on all transmitters and receivers before the Sidekick can be used, limiting its ability to be deployed to production sets without advance preparation.
The Sidekick works with Teradek Bolt transmitters but encounters compatibility problems when paired with Paralinx transmitters, particularly when handling PSF video signals.
Sony F55 cameras with 4K modules output PSF signals even though Sony menus describe the format as 1080P, and Paralinx transmitters do not convert PSF to P format before sending to the Sidekick.
Paralinx transmitter to Paralinx receiver combinations handle PSF signals without issues, but Paralinx transmitter to Sidekick receiver combinations fail to recognize PSF signals from F55 cameras.
The PSF compatibility limitation was documented only on the Paralinx website and not prominently featured in Sidekick marketing materials or support literature.

This experience dates from 2016 and involves specific equipment: F55 cameras with 4K modules, Bolt 2000, Tomahawk, and ArrowX transmitters.
The PSF issue was specific to the Paralinx transmitter and Sidekick receiver combination; this may not affect users with other camera models or transmitter brands.
Paralinx support acknowledged adding Sidekick compatibility was done at customer request despite knowing technological differences would create limitations.