2009Follow Focus forum
Troubleshooting and support options for BENZ follow focus systems
17 years old. Gear and prices may have changed since.
What the thread found
- The BENZ follow focus system has documented issues with calibration stability, where manual calibration marks fail to align consistently when the focus knob is turned back to previous positions.
- The BENZ system can handle voltage up to 30V and functions operationally, but comprehensive repair manuals with troubleshooting and schematics are not publicly available.
- The Bartech BFD follow focus system is presented as a superior alternative that provides reliable long-term performance with responsive customer support and repair service.
- When seeking support for BENZ equipment, contacting electronics-knowledgeable technicians or alternative manufacturers like Bartech Engineering may be more effective than the original manufacturer.
Depends on
- The operational manual for BENZ contains only usage and calibration instructions without technical troubleshooting guidance.
- Reported calibration issues may be specific to individual units or operator experience rather than a universal design flaw.
- The original BENZ manufacturer's service reputation was negative, making direct support unavailable or undesirable for users.
- No definitive solutions were identified in the thread for the calibration and alignment problems described.
Gear in this thread
Parts
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