SteadiHub
2009Follow Focus forum

Troubleshooting and support options for BENZ follow focus systems

17 years old. Gear and prices may have changed since.

What the thread found

  • The BENZ follow focus system has documented issues with calibration stability, where manual calibration marks fail to align consistently when the focus knob is turned back to previous positions.
  • The BENZ system can handle voltage up to 30V and functions operationally, but comprehensive repair manuals with troubleshooting and schematics are not publicly available.
  • The Bartech BFD follow focus system is presented as a superior alternative that provides reliable long-term performance with responsive customer support and repair service.
  • When seeking support for BENZ equipment, contacting electronics-knowledgeable technicians or alternative manufacturers like Bartech Engineering may be more effective than the original manufacturer.

Depends on

  • The operational manual for BENZ contains only usage and calibration instructions without technical troubleshooting guidance.
  • Reported calibration issues may be specific to individual units or operator experience rather than a universal design flaw.
  • The original BENZ manufacturer's service reputation was negative, making direct support unavailable or undesirable for users.
  • No definitive solutions were identified in the thread for the calibration and alignment problems described.

Gear in this thread

BFD

Parts

Follow Focus

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