SteadiHub
2012Follow Focus forum

Updating Preston HU3 follow focus firmware on Mac computers

14 years old. Gear and prices may have changed since.

What the thread found

  • Firmware updates on Mac can be challenging due to USB driver compatibility issues and software reliability problems.
  • The USB-to-serial adapter cable chipset is critical - adapters must use chipsets like FTDI or Prolific for which Preston provides Mac drivers.
  • Some third-party USB-to-serial adapters with proprietary chipsets lack Mac OS X compatibility or cause the updater software to freeze mid-process.
  • Preston provides USB driver firmware downloads on their website that cover various Mac setups and driver types.
  • Rebooting the Mac or repeatedly unplugging and replugging the cable can help the system recognize the connected device.
  • Using a PC or running Windows through virtualization software like Parallels can be a more reliable alternative for firmware updates.
  • Verified working USB-to-serial adapter cables include the Gearhead CA2050 and Plugable Technologies USB to RS-232 DB9 Serial Adapter with Prolific PL2303HX chipset.
  • Direct professional support from the manufacturer was available to troubleshoot individual cases.

Depends on

  • The discussion occurred in 2012 and reflects the state of Mac firmware update tools at that time.
  • Solutions involve trial-and-error testing of different adapter cables, which can be costly.
  • Some users experienced irreversible firmware corruption requiring professional intervention to recover.
  • The manufacturer's Mac updater software was reported as buggy and unreliable by multiple users.
  • Success varied depending on specific hardware combinations and adapter cable models.

Gear in this thread

HU3

Parts

Follow Focus

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