What the thread found

• ARRI issued a recommendation in 2024 not to install TRINITY 2 SUP 3.0.10 (released September 2024) due to major bugs affecting system reliability on set.
• Some problems introduced in SUP 3.0.10 and later versions persist even after downgrading to TRINITY 2 SUP 1.5 (November 2023) because the update made significant system-level changes.
• Pan axis operation requires SUP 3.0 or later; however, remote control wheels and OCU-1 are compatible with version 1.5.
• Operators who experienced major bugs after updating to 3.0 found that downgrading to 1.5 resolved most issues, though one operator reported that a reflash of the head to 1.5 at the manufacturer was necessary to fully restore normal operation.
• Several operators achieved stable, reliable operation after rolling back to version 1.5 through multiple subsequent jobs.

Depends on

• Guidance applies to TRINITY 2 systems; feature requirements differ between firmware versions.
• Downgrade effectiveness may depend on whether a full head reflash is performed at the manufacturer.

Gear in this thread

ALEXA 35catalog, Trinity 2catalog

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