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2022From a Facebook group: Steadicam operators group

Alexa 35 power undervolage alarm on Tiffen M2 sled: 24V cable vs. 12V cable misidentification, and power budget validation.

DisputedParticipants disagreed and reached no conclusion. Read the findings as positions, not as an answer.

What the thread found

  • The most common cause is a 12V cable routed to the camera instead of a 24V cable; many Alexa Mini and Amira cables supply 12V via hot-swap connectors, while 24V appears on a different pin of the sled connector.
  • The three-pin output on the M2 carries ground on pin 1, 12V on pin 2, and 24V on pin 3.
  • Secondary causes include incorrect battery type or undervolage threshold configured in the camera menu, and undersized cable gauge, which some cable manufacturers overlook.
  • Adding more batteries in parallel increases runtime but does not raise voltage; the Alexa 35 draws approximately 140 W and requires adequate conductor cross-section to sustain 24V delivery under load.

Depends on

  • Whether the issue stems from incorrect cable routing, camera settings, or insufficient power capacity depends on systematic testing with a known 24V cable and a multimeter check at the camera input.

Gear in this thread

ALEXA 35catalog

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Original thread on Facebook (group members only)Ask about this threadThe answer cites the archive